AirHed Motion Pan and Tilt Video Head

ALL EU CONSUMER ORDERS NOW SENT DUTY PAID – NO ADDITIONAL DELIVERY FEES

Delivery

Depending on the size and weight of the product, deliveries to EU countries will be via Royal Mail International Tracked & Signed For, or UPS for larger or heavier items. Orders over 150 € qualify for free shipping. We dispatch parcels the same day Monday to Friday for orders placed before 12 noon.

Customs

All orders are sent with duties paid by us, so you should not receive any requests for payment at the point of deliver. If you receive a request for payment from your courier, please contact support@3leggedthing.com and provide a copy of the request you have been sent together with your order number.

VAT Invoices for Businesses

We do not charge VAT on your purchases. If you require this for your business, we recommend purchasing direct from a retailer in your local area. Find your nearest retailer here: https://3leggedthing.com/en-eu/pages/store-locator, or contact our Distributor Disnet: https://www.disnet.nl/english

Returns

If you are not satisfied with your purchase, we have a 30-day returns period. In the first instance, please contact our support team via email: support@3leggedthing.com

Royal Mail Deliveries

All orders placed via this website are processed as business-to-consumer (B2C) eCommerce transactions. If you are a business customer requiring business-to-business (B2B) purchasing, please see VAT Invoices for Businesses above.

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